Saturday, May 8, 2010

Bait a customer (& conned them later)!

'It will be RM25+ if you are a DiGi customer', said the cashier at Lim Tayar, TTDI. The cashier highlighted that DiGi customers enjoy a 50% discount for wheel alignment and balancing (instead of paying RM50+). I grabbed the opportunity because it was cheaper than my usual workshop. My usual workshop charges me the normal price of RM40+.

An hour later, my car wheels were ready! As I was about to pay, the cashier told me the amount was RM64! I said I'm a DiGi customer. She recalculated it and said my discounted price was RM41+! Hmm...when I inquired about this peculiar item in the bill ie. sport rim weight, she said it is for balancing. Then I realised I was conned!

Over the past 10+ years of driving, I've never been billed an item labelled as sport rim weight. I guess it is Lim Tayar's way to manipulate the bill in order to charge more than the earlier quoted RM25.

Uncle Lim, you should keep promises! I agreed to RM25, not RM41. Boleh, tak?